Concern 369 · Working draft · editorial review in progress

Harassment content targeting individuals

AI-assisted harassment is the use of generated messages, images or impersonations to repeatedly target a person with abuse.

Understanding the concern

A harasser can use AI to produce many variations of a message, adapt it to different platforms or create convincing false material. The harm is not only in any single item. Repetition, reach and the burden of responding can make someone feel unable to participate in work or public life.

This resembles a crowd shouting at one person, even when only a few people are organising it. Automated content can make the apparent crowd larger. Effective responses need to consider the pattern and target, not just whether each message contains a prohibited word. People also need practical ways to report connected incidents.

An example

One person receives a stream of personalised abusive messages that keep changing wording after earlier posts are removed.

Illustrative unless identified as a documented case.

Words in plain English

AI
Software that learns patterns from examples or uses rules to perform tasks such as recognizing images or generating text. It can make mistakes and does not understand every situation as a person would.

Evidence and its limits

The report examines technology-facilitated violence, especially against women in public life. It does not establish a universal rate for all harassment targets.

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Broader frameworks and background

These resources provide context. They do not establish every claim in this concern.

A question to discuss

Can the service recognise a coordinated pattern and reduce the burden on the person being targeted?

Keep track of different views, what needs checking, and any next step in your own discussion notes.

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Principles for the conversation

Before you finish · reflect together

Virtues and principles to consider

Virtues are qualities we practice in how we treat people and make choices. They are not scores for judging someone. Use these ideas to explore what a thoughtful response could look like.

Justice

Justice means fair treatment, fair procedures, and attention to who receives benefits and burdens. It asks whether people with less power can be heard and seek repair.

Look at outcomes across different groups and individual cases. Provide a usable way to challenge decisions and correct harm. Equal wording in a policy does not guarantee equal treatment in practice.

Ask together: Who benefits, who bears the cost, and who can challenge the decision?

Dignity

Dignity means recognizing each person's worth regardless of usefulness, status, or a system's score. People deserve respect and a voice in matters that affect them.

Explain important decisions, avoid humiliating treatment, and keep room for a person's story. Do not treat a prediction as a complete account of who someone is.

Ask together: Does this use treat each person as someone whose experience matters?

Listening

Listening means trying to understand someone's experience before preparing an answer. People who use a service, work with it, or are judged by it may notice problems its designers miss.

Invite people to describe what happened in their own words. Repeat back what you understood and let them correct it. A quiet person or a complaint that is hard to measure may still reveal something important.

Ask together: Whose experience have we not heard yet?

Editorial ratings

These are editorial judgments from the register, not measured probabilities or predictions about your situation.

Severity
Major · 4/5
Likelihood
Documented at scale · 5/5
Time horizon
Now
Register risk score
20
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